The influential Which Magazine last produced a comprehensive report on the double glazing industry in November 2002 that was entitled "Double Trouble". In preparation for this report they carried out a thorough survey beforehand. In May 2002, Which Magazine sent a postal survey to 3,519 Which Magazine readers who had had double glazing installed in the previous two years enquiring "about their experiences and asked them to rate the companies that they used" (Double Trouble - Which Magazine Page 41, November 2002).
Of the 2,218 respondents, 75% said they had opted for an independent or regional company. Which Magazine's summary on page 41 concluded "that double glazing companies, particularly national chains, are failing to provide trouble free service. Readers rated Everest the best of the chains with good quality units, but it's let down by poor customer service. Zenith also produces good units, but uses pressure selling tactics and causes more problems than Everest. Anglian, Coldseal and Staybrite were the least popular chains. Your safest bet is a personal recommendation of an independent or regional firm." (Double Trouble - Which Magazine, November 2002)
Leading home improvement specialists, Hazlemere Windows, Doors and Conservatories, always advises homeowners to visit the Which Magazine How To Buy Glazing Guide, as it offers good sound advice for anyone considering double glazed windows and doors or a new double glazed conservatory.
The Which "How to Buy Double Glazing Guide" is worth a read, as it outlines your rights, and which steps to take, and what questions to ask before you commit to purchasing double glazing products.
It is particularly worth looking at Which Magazine's payment and protection section which explains how you can gain added protection by paying by credit card and/or purchasing an insurance backed guarantee. Hazlemere Windows does have the facility to allow customers to pay by credit card (for a small fee, although there is no charge for debit cards), and offers further additional protection, should you require it, of an insurance backed guarantee from the Independent Warranty Association
The reality is that the vast majority of Hazlemere Windows customers tend to pay by personal or building society cheque, as the company is such a well established and successful independent regional manufacturer, offering a cast iron written ten year guarantee, backed by three experienced in-house dedicated service engineers, whose primary role is to deliver Hazlemere’s guarantee. Hazlemere Windows expert home improvement consultants always advise property owners to check things out for themselves, as they welcome being credit checked, as the results differentiate them from most of their competitors, and being particularly conscious of the well documented poor past record of some parts of the double glazing industry, they prefer all their customers to have total peace of mind.
Hazlemere were the Quantal Regional Installers of the Year for 2008, and also won the award for the Commercial Installation of the Year for the double glazed windows, doors and Quantal roof glazing system they manufactured and installed at Lane End Primary School during the 2008 school summer holidays.
If you want to take up Which Magazine’s advice that “your safest bet is a personal recommendation of an independent or regional firm." (Double Trouble - Which Magazine, November 2002), or you are in a dilemma as to “Which” double glazing company to use, you may find it worthwhile first checking out www.hazlemere.co.uk or ringing their experienced industry experts for free help and advice on FREEPHONE 0500 011561 or email them at info@hazlemere.co.uk
Monday 23 February 2009
Saturday 7 February 2009
Hazlemere Windows Win Two Prestigious Double Glazing Awards For Quality of Aluminium Conservatory Roofing System Installations Throughout 2008
The company I work for (known locally as "Hazlemere Windows") have been recently awarded the prestigious Quantal Award for their Lane End School installation, which they carried out in 2008 at this Primary School in Edmonds Road, Lane End, High Wycombe, Bucks.
Quantal awarded Hazlemere the 2008 Commercial Installation of the Year Award in the education sector category for this Bucks school project which involved the construction of a new entrance lobby with a bespoke aluminium Quantal glazed roof to increase security and management of pupils, staff and the school’s many visitors and tradesfolk.
Hazlemere Commercial projects delivered this improvement scheme on time and on budget during the school summer holidays in 2008, despite discovering difficult ground conditions, when an unusually high water table was exacerbated by unseasonably wet weather. When excavation works commenced water was discovered “flowing” underneath the existing school building.
These unexpected working conditions were overcome in conjunction with Wycombe District Council Building Control and Buckinghamshire County Council’s principal surveyor for the district’s schools. Hazlemere Commercial’s operatives had to fit specialised drainage beneath the lobby concrete floor, to allow the excess water to drain away to soakaways.
Hazlemere Commercial are on the Buckinghamshire County Council’s approved list of suppliers and were selected by Lane End Primary School for this project, I understand, following discussions btween the School and Bucks County Council, given our proven track record as manufacturers and installers of bespoke aluminium glazing systems. The double glazing products used on this award winning project involved Sapa Dualframe 75 aluminium casement windows, Sapa 202 aluminium commercial entrance doors and a Quantal glazed aluminium roofing system.
During February 2009, Hazlemere Conservatories were also advised they had been adjudged the Quantal Regional Installer of the Year for 2008 for their numerous bespoke aluminium conservatory installations utilising the Quantal conservatory roofing system throughout Berkshire, Buckinghamshire, Hertfordshire, Middlesex and Oxfordshire. Hazlemere Conservatories, independent manufacturers and installers of aluminium windows, doors and conservatories since 1985, like I, were thrilled to receive this award, endorsed by Richard Hulbert, General Manager of Quantal Conservatory Roofing Systems.
It is always nice to have high quality work acknowledged, and I am proud to work for a company who have high standards and even when problems arise (which inevitably do happen occasionally), do everything fair and reasonable to put these right as soon as practically possible. I know Hazlemere Windows honour their hefty 10 year guarantee, as many years ago (long before I started working for them) they came out to our home in Beaconsfield to fix some broken locks and handles on a couple of occasions and never made a fuss, nor charged us anything.
Quantal awarded Hazlemere the 2008 Commercial Installation of the Year Award in the education sector category for this Bucks school project which involved the construction of a new entrance lobby with a bespoke aluminium Quantal glazed roof to increase security and management of pupils, staff and the school’s many visitors and tradesfolk.
Hazlemere Commercial projects delivered this improvement scheme on time and on budget during the school summer holidays in 2008, despite discovering difficult ground conditions, when an unusually high water table was exacerbated by unseasonably wet weather. When excavation works commenced water was discovered “flowing” underneath the existing school building.
These unexpected working conditions were overcome in conjunction with Wycombe District Council Building Control and Buckinghamshire County Council’s principal surveyor for the district’s schools. Hazlemere Commercial’s operatives had to fit specialised drainage beneath the lobby concrete floor, to allow the excess water to drain away to soakaways.
Hazlemere Commercial are on the Buckinghamshire County Council’s approved list of suppliers and were selected by Lane End Primary School for this project, I understand, following discussions btween the School and Bucks County Council, given our proven track record as manufacturers and installers of bespoke aluminium glazing systems. The double glazing products used on this award winning project involved Sapa Dualframe 75 aluminium casement windows, Sapa 202 aluminium commercial entrance doors and a Quantal glazed aluminium roofing system.
During February 2009, Hazlemere Conservatories were also advised they had been adjudged the Quantal Regional Installer of the Year for 2008 for their numerous bespoke aluminium conservatory installations utilising the Quantal conservatory roofing system throughout Berkshire, Buckinghamshire, Hertfordshire, Middlesex and Oxfordshire. Hazlemere Conservatories, independent manufacturers and installers of aluminium windows, doors and conservatories since 1985, like I, were thrilled to receive this award, endorsed by Richard Hulbert, General Manager of Quantal Conservatory Roofing Systems.
It is always nice to have high quality work acknowledged, and I am proud to work for a company who have high standards and even when problems arise (which inevitably do happen occasionally), do everything fair and reasonable to put these right as soon as practically possible. I know Hazlemere Windows honour their hefty 10 year guarantee, as many years ago (long before I started working for them) they came out to our home in Beaconsfield to fix some broken locks and handles on a couple of occasions and never made a fuss, nor charged us anything.
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