The Truth About the National Window Scrappage Scheme - Amazing what folk will believe nowadays!

I am amazed by how many potential double glazing customers have rung Hazlemere Window Company Ltd where I work in High Wycombe, Bucks, and asked me "Do you offer the government national windows scrappage scheme?"

Fair play to Anglian for clever marketing that has led consumers (like the ones I have spoken to personally) to somehow wrongly believe that there is actually a government national windows scrappage scheme - when at present there is not. The marketing I have seen for both Anglian and Everest do not mention the word "Government", but for some unknown reason some folk in the UK seem to "assume" that any national window scrappage scheme must be a government one?

Given there is a government national scrappage scheme for boilers (Up to £400 off if you qualify with an old enough boiler or something along those lines I believe?), and a national car scrappage scheme, I can sort of see why it is believable that some folk many actually miss-interpret the Anglian and Everest marketing messages to wrongly think that there is a government scrappage scheme for old windows!

There seems to have been a lot of research undertaken by consumers on this controversial subject, as many seem to be trying to find out whether or not there is in fact a government national windows scrappage scheme. If such a financially helpful scheme for property owners actually existed it would not only assist hard pressed householders, during these recessionary times, but also act as an incentive to fit the latest technologically advanced energy efficient energy saving double glazed windows.

However as the well known double glazing industry blogger "Renegade Conservatory Guy" points out on his blog it was only a matter of time before folk like Anglian and Everest "created their own window scrappage scheme", and going by some of the comments by consumers on his blog on the subject, some seem very unimpressed by such "obvious" marketing ploys.

My own view, is that many double glazing companies appear to build in huge discounts so some can "claim" to offer "up to 70% off" which is surely not credible? If any retail outlet offers 35%, 50% or 70% off, surely their original retail price must have been a rip off to start with? By building in such discounts into prices, this inflates the cost, so such marketing schemes like a "scrappage scheme" can be offered in lieu of the usual discount given away regardless. Plus the fact of the matter is any double glazing company worth their salt will take away your old windows as part of the service/contract anyway.

Why do any of us fall for such blatant marketing? I suspect it is because we all like a bargain, and/or want to think we are paying less than others, when in fact we can end up paying more than we should, so it is always wise to research any large purchases thoroughly, to ensure you hopefully end up getting the right value for money product, quality and service you deserve.

Sadly, whilst there is no government windows scrappage scheme, you can join the campaign led by the Glass and Glazing Federation (GGF) to have one by signing up the the number 10 petition submitted by Nigel Rees of the GGF. So far 4,236 have signed up, which has a closing date of 24th March 2010. "We the undersigned petition the Prime Minister to introduce a window scrappage scheme in the UK to improve the energy efficiency of the existing housing stock." Click here if you would like to sign the petition

Obviously, if a government funded national windows scrappage scheme did ever exist, it should hopefully act as an incentive to install energy efficient energy saving "green" windows. Under the proposed Glass and Glazing Federation scheme it is hoped that householders will be encouraged to scrap their old poorly insulated windows in return for a £1,000 grant towards the installation costs of new, professionally installed, energy efficient double glazed ones. The benefits to consumers would include the £1,000 saving, a facelift for their property, lower energy bills and a reduction in their carbon footprint as a consequence of more energy efficient homes.

Surely, both the environment and Government carbon reduction targets would also benefit with the reduction of emissions from the existing housing stock?

Consequently, Buckinghamshire based Hazlemere Windows who I work for fully supports the GGF's call for a national window scrappage scheme, particularly after the proven success of the national car scrappage scheme, which reportedly has accounted for one in five of all new car sales over recent months!

Energy efficient windows (EEWs) can make a massive difference by improving the thermal performance of the existing UK housing stock. Nigel Rees, Chief Executive of the GGF, commented recently that "Energy Efficient Windows (EEWs) have a huge role to play in improving the thermal performance of the existing housing stock". "EEWs can reduce emissions by 10% from dwellings nationally and reduce national domestic energy expenditure by 10%."

Whilst the GGF proposed window scrappage scheme will obviously not save the planet, it would, if introduced, not only be a welcome financial incentive to UK property onwers, but it would also send the right sort of signal to consumers that the government (regardlss whether a conservative or labour one) is committed to encouraging and supporting energy efficiency, reducing the UK's carbon emmissions and helping home owners save energy and money. So, if you do want to lobby your local MP and the government for a real and genuine national windows scrappage scheme, now is as good a time as any to do so!

Watch out, watch out, changes to Part L of the Building Regulations are about!

In 2009 the Government outlined the proposed changes it intends to make to Part L of the Building Regulations in England and Wales in 2010.

You need to watch out carefully if you own your own home or property, as if these wide ranging changes to Part L of the Building Regulations do come into effect on 1st October 2010, as the Government intends, they will affect all existing English and Welsh properties which want to install replacement windows. The changes will also significantly effect anyone looking to build an extension or a new property, as energy efficiency wise, these new properties will "have to be at least 25% more efficient that current new buildings."

The implications are enormous, both financially and practically, as from 1st October 2010 these proposals will prevent property owners installing windows that have a BFRC energy rating of "D" or less. What this means is that the vast majority of double glazing products currently sold in the UK will only be able to be fitted up to 30th September 2010.

Consequently, property owners will only have until this deadline to legally install "matching" double glazed windows to any they have. When, as expected these proposals become law from 1st October 2010, there may well be prior to this, a rush by property owners to order replacement windows early enough to ensure they are both supplied and fitted before 30th September 2010.

So if you do want to fit less expensive, less energy efficient windows, you may want to get a move on, as lead times could soar as demand to get products that are due to become obsolete soon may go through the roof, as clearly the most energy saving, energy efficient windows do cost more, as they have a higher double glazing and thermal specification which enables them to comply with the energy rating criteria set by the British Fenestration Rating Council (BFRC).

Fortunately, the company I work for, Hazlemere Windows, has already registered British Fenestration Rating Council "A" energy rated aluminum and "A" energy rated UPVC windows, and also offer band "B" rated and has been supplying and fitting "C" energy rated aluminium and UPVC windows for some time.

Depending on how long you stay in your property, you can get a decent return on your nvestment in terms of saving on your energy bills by installing replacement double glazed windows.

My personal view is that "C" rated windows offer you the best return on your investment as performance wise they are not far off "A" rated windows, but cost a lot less to install. If you want to you can find out more about Building Regulations by visiting the Governments planning portal or research the helpful overview of the current Building Regulations on Pilkington's website.

High Wycombe based Hazlemere publish new Garage Door Buyers Guide

Although, Hazlemere Windows, the Bucks based independent double glazing manufacturer and installer company I work for has been supplying and fitting windows, doors and conservatories for 25 years, it is not yet as well known for supplying and fitting made to measure garage doors.

As on the double glazed windows and doors side, it holds no stocks of "standard sizes" as most properties have different aperatures for garage doors, as well as windows and doors. Consequently, every garage door Hazlemere supplies and fits is made bespoke, tailored to fit each particular situation.

Given the huge number of variants of colour, size and operation that Hazlemere offer, it would impractical to hold stocks, given Hazlemere's Garage Doors range includes solid timber, glass re-inforced polyester (GRP), steel, aluminium and ABS (plastic). Add to this the many different garage door operating mechanisms, like up and over, roller shutter, sectional, side hinged, electric, manual and all the different finishes (let alone single and double doors!), it would not be possible to keep stocks.

The slight down side is, as with made to measure double glazing, it naturally takes longer to supply and install as each job needs first surveying by a professional surveyor to ensure that the product is made to the exact measurements your property needs, so although it does takes longer than trying to get so called cheaper "standard sizes" to fit, you end up with a high quality installation professionally fitted. Hopefully, you will agree that getting an excellent made to measure home improvement job done which carries a decent guarantee on both the product and installation is worth the investment and waiting that few extra weeks for?

To help their customers through the many different modern materials and garage door operating mechanisms, High Wycombe based Hazlemere Garage Doors have published a free garage doors buyers guide to help you ensure you choose the right garage door type and mode of operation for your particular property.

If you would like to request a free copy, simply click here

Why on earth do double glazing companies in Bucks use high pressure selling tactics?

Having been in the double glazing industry just over 14 months, I am amazed by the number of complaints my firm gets from potential customers about the pressure selling tactics used by some of the national brand names. So aggressive seems their approach, that it appears to drive custom to the firm I work for which has built up a reputation in the region for letting customers make up their own mind in their own time.

In a funny sort of way double glazing companies who use "hard selling" tactics are doing companies like mine (Hazlemere Windows, Doors & Conservatories) a real favour, as all they are doing is highlighting the benefits of dealing with us, a family owned, independent manufacturer, established back in 1985, with a large 4,000 square foot home improvements showroom in High Wycombe that is open 7 days a week, offering free expert help & advice on a no obligation basis.

Furthermore, Hazlemere Windows offer on the spot no obligation free estimates at their Showroom in Wellington Road on Cressex Business Park to anyone who brings their own sizes, along with hand drawn sketches of each window and door showing any opening vents and which way they would like them to open. I am proud of the fact that Hazlemere Windows employ experienced industry experts who are on hand to offer free help and advice about all the different types of double glazing products available in the marketplace, whether or not clients then end up buying from the Hazlemere Group. Hazlemere Windows consultants take turns to man the Showroom, which is open Monday - Friday 9am - 5pm, Saturday 10am - 4pm and Sunday 10am - 1pm. They are more than happy to let you browse at your leisure or, should you require it, run through the pros and cons of today's modern energy efficient materials, such as aluminium, composite and UPVC along with the many different PVCu and aluminium double glazed windows, doors and conservatories on display within the showroom.

If, having been to the showroom and actually seen a product that you know you will get (if of course you decide to buy replacement double glazed windows and doors), Hazlemere's experts are prepared to offer a free site survey and consultation. From this, if required by the client, they will provide a no obligation written quotation that they will leave with a client for them to consider on their own in their own timescales.

Despite having worked for Hazlemere Windows in High Wycombe for just over a year, the company's non threatening softly softly respectful approach definitely pays dividends, as clients tell us all the time what a pleasant contrast it is to the hard sell approach they had unfortunately experienced from representatives of other double glazing companies. I know personally I can not stand pressure selling, and will personally not buy on principle from any person or firm that puts me under undue pressure.

The simple way to find out if what I am saying is true or a marketing gimmick is to come along when it suits you to Hazlemere Windows home improvement showroom, enjoy one of our complimentary speciality coffee's, whilst having a leisurely look round at the wide selection of home improvement ideas and options on display. For a no obligation "on the spot" free estimate to help you budget and plan simply "Bring Your Own Sizes" be they for replacement windows, replacement doors, a new garage door, blinds or a conservatory. Infact if you want to you can download Hazlemere Windows Quick Window Estimator.

As you will discover when you pop along at your convenience the great thing about Hazlemere Windows home improvement consultants is that they will only spend time helping and assisting you should you wish it.

So, if you want to invite a high pressured double glazing salesmen into your home, don't bother contacting Hazlemere Windows, as we will be unwilling to oblige!

It is more blessed to give than to receive

I recently came across a very interesting article on the Telegraph website by George Pitcher entitled "Who cares if Robbie Williams is worse off", referring to the Sunday Times Rich List 2009 and seemed to suggest that our attitudes are changing (for the better) towards people who have got more money than they will ever need in their lifetime. The views expressed in the article seemed to reflect an almost Christian perspective on the credit crunch and how we should be viewing our fellow man, plus Mr Pitcher's article also suggested that "Giving it away could be the new making it."

"It's more that the richer you get, the more you worry about money. There is a worry about losing money that can be as preoccupying as worrying about not having any." says the article's author George Pitcher, who suggests that "while we greet the news that Robbie Williams is £25 million "worse off" with some satisfaction that this bumptious singing waiter has been separated from so much unwarranted dosh, our glee is short-lived. We go "Yeah right, like he's going to care" when we clock that he's getting by on £80 million. Actually, the rich care very much when they lose money. This isn't the rather silly idea that they care about their public status: in my experience, the wealthy would rather stay out of the Rich List and out of sight of the Inland Revenue, burglars and kidnappers."

The bible suggests that "Godliness with contentment is great gain" (1 Timothy 6v6) and that "it is more blessed to give than to receive." (Acts 20v35). This is not something that modern society has really encouraged, it has been more look after number one and lots of dosh will bring happiness, but does it? My dear old mum when she was alive taught me that whilst wealth can bring comfort, it can not bring happiness, in fact, some of the wealthiest people are the unhappiest in the world, as the very thing that they thought would make them happy can not. Simply look at the ruined lives of many of past lottery winners! As Jesus said in Mark 10v25 "It is easier for a camel to go through the eye of a needle than for a rich man to enter the kingdom of God"

I was well impressed with George Pitchers article as he asks some interesting questions about our attitudes to both the rich and society, and observes "there can be little doubt that during the boom years there was some desire, born of prurience and envy, for us to press our noses up against the securitised double-glazing of the very wealthy. In those years, making money seemed natural. And making lots of money seemed healthy; it showed that we were at one with the nature of the markets and its fruits. And the Rich List suggested to us that we could all make it. Frankly, so long as Victoria Beckham is one half of a partnership worth £125 million (426th equal) there's hope for us all. The list was aspirational. Now it just looks pointless, vacuous and a little vulgar. Money no longer defines us. To be rich is no longer what it is to be human. We are re-defining what we admire."

In life we tend to find out who are true friends are during the most difficult and trying times, plus the depth of our own characters and what we believe. There is nothing wrong with money itself, however it is whether or not you let it become more important than family and friends etc. The Bible makes it clear that "the love of money is the root of all evil" (1 Timothy 6v10 King James Version), money is not evil, loving it is! Could this be the root cause of the Worldwide banking collapses and subsequent credit crisis? You decide.

"Which" Double Glazing Company Should You Choose?

The influential Which Magazine last produced a comprehensive report on the double glazing industry in November 2002 that was entitled "Double Trouble". In preparation for this report they carried out a thorough survey beforehand. In May 2002, Which Magazine sent a postal survey to 3,519 Which Magazine readers who had had double glazing installed in the previous two years enquiring "about their experiences and asked them to rate the companies that they used" (Double Trouble - Which Magazine Page 41, November 2002).

Of the 2,218 respondents, 75% said they had opted for an independent or regional company. Which Magazine's summary on page 41 concluded "that double glazing companies, particularly national chains, are failing to provide trouble free service. Readers rated Everest the best of the chains with good quality units, but it's let down by poor customer service. Zenith also produces good units, but uses pressure selling tactics and causes more problems than Everest. Anglian, Coldseal and Staybrite were the least popular chains. Your safest bet is a personal recommendation of an independent or regional firm." (Double Trouble - Which Magazine, November 2002)

Leading home improvement specialists, Hazlemere Windows, Doors and Conservatories, always advises homeowners to visit the Which Magazine How To Buy Glazing Guide, as it offers good sound advice for anyone considering double glazed windows and doors or a new double glazed conservatory.
The Which "How to Buy Double Glazing Guide" is worth a read, as it outlines your rights, and which steps to take, and what questions to ask before you commit to purchasing double glazing products.

It is particularly worth looking at Which Magazine's payment and protection section which explains how you can gain added protection by paying by credit card and/or purchasing an insurance backed guarantee. Hazlemere Windows does have the facility to allow customers to pay by credit card (for a small fee, although there is no charge for debit cards), and offers further additional protection, should you require it, of an insurance backed guarantee from the Independent Warranty Association

The reality is that the vast majority of Hazlemere Windows customers tend to pay by personal or building society cheque, as the company is such a well established and successful independent regional manufacturer, offering a cast iron written ten year guarantee, backed by three experienced in-house dedicated service engineers, whose primary role is to deliver Hazlemere’s guarantee. Hazlemere Windows expert home improvement consultants always advise property owners to check things out for themselves, as they welcome being credit checked, as the results differentiate them from most of their competitors, and being particularly conscious of the well documented poor past record of some parts of the double glazing industry, they prefer all their customers to have total peace of mind.

Hazlemere were the Quantal Regional Installers of the Year for 2008, and also won the award for the Commercial Installation of the Year for the double glazed windows, doors and Quantal roof glazing system they manufactured and installed at Lane End Primary School during the 2008 school summer holidays.

If you want to take up Which Magazine’s advice that “your safest bet is a personal recommendation of an independent or regional firm." (Double Trouble - Which Magazine, November 2002), or you are in a dilemma as to “Which” double glazing company to use, you may find it worthwhile first checking out www.hazlemere.co.uk or ringing their experienced industry experts for free help and advice on FREEPHONE 0500 011561 or email them at info@hazlemere.co.uk

Hazlemere Windows Win Two Prestigious Double Glazing Awards For Quality of Aluminium Conservatory Roofing System Installations Throughout 2008

The company I work for (known locally as "Hazlemere Windows") have been recently awarded the prestigious Quantal Award for their Lane End School installation, which they carried out in 2008 at this Primary School in Edmonds Road, Lane End, High Wycombe, Bucks.

Quantal awarded Hazlemere the 2008 Commercial Installation of the Year Award in the education sector category for this Bucks school project which involved the construction of a new entrance lobby with a bespoke aluminium Quantal glazed roof to increase security and management of pupils, staff and the school’s many visitors and tradesfolk.

Hazlemere Commercial projects delivered this improvement scheme on time and on budget during the school summer holidays in 2008, despite discovering difficult ground conditions, when an unusually high water table was exacerbated by unseasonably wet weather. When excavation works commenced water was discovered “flowing” underneath the existing school building.
These unexpected working conditions were overcome in conjunction with Wycombe District Council Building Control and Buckinghamshire County Council’s principal surveyor for the district’s schools. Hazlemere Commercial’s operatives had to fit specialised drainage beneath the lobby concrete floor, to allow the excess water to drain away to soakaways.

Hazlemere Commercial are on the Buckinghamshire County Council’s approved list of suppliers and were selected by Lane End Primary School for this project, I understand, following discussions btween the School and Bucks County Council, given our proven track record as manufacturers and installers of bespoke aluminium glazing systems. The double glazing products used on this award winning project involved Sapa Dualframe 75 aluminium casement windows, Sapa 202 aluminium commercial entrance doors and a Quantal glazed aluminium roofing system.

During February 2009, Hazlemere Conservatories were also advised they had been adjudged the Quantal Regional Installer of the Year for 2008 for their numerous bespoke aluminium conservatory installations utilising the Quantal conservatory roofing system throughout Berkshire, Buckinghamshire, Hertfordshire, Middlesex and Oxfordshire. Hazlemere Conservatories, independent manufacturers and installers of aluminium windows, doors and conservatories since 1985, like I, were thrilled to receive this award, endorsed by Richard Hulbert, General Manager of Quantal Conservatory Roofing Systems.

It is always nice to have high quality work acknowledged, and I am proud to work for a company who have high standards and even when problems arise (which inevitably do happen occasionally), do everything fair and reasonable to put these right as soon as practically possible. I know Hazlemere Windows honour their hefty 10 year guarantee, as many years ago (long before I started working for them) they came out to our home in Beaconsfield to fix some broken locks and handles on a couple of occasions and never made a fuss, nor charged us anything.